Customs, VAT & Worldwide Delivery Guide

At Deszine Talks (operated by Talk of D Town E-Retail Ltd, CVR: DK35436774), every order ships with 100% Free Worldwide Shipping—with zero minimum order value. Below is everything you need to know about dispatch timelines, European Union zero-duty delivery, and non-EU / UK import rules before placing your order.

1. Free Worldwide Shipping & Dispatch Speed

  • Shipping Cost: Free Worldwide on all orders (no minimum spend required).
  • In-Stock Items: Dispatched within 1–2 business days.
  • Made-to-Order Handcrafted Covers & Cushions: Crafted to specification and dispatched within 2–5 business days (excluding weekends and Danish public holidays).
  • Daily Cutoff: Orders placed after 14:00 CET begin processing on the next business day.
  • Tracked Couriers: All parcels travel via tracked, insured international carriers (PostNord, DHL, or UPS), with automatic email tracking upon dispatch.

2. Estimated Courier Transit Times by Destination

Destination Region Shipping Fee Estimated Courier Transit (After Dispatch) Import Customs Duty / Tax
Denmark Free 1 – 3 business days 0% extra fee (VAT included)
European Union (DE, SE, FR, NL, etc.) Free 3 – 7 business days 0% Customs Duty
United Kingdom Free 4 – 8 business days Subject to local UK post-Brexit import rules (see £135 rule below)
United States, Norway, Switzerland, Canada & Rest of World Free 5 – 12 business days Governed by local national customs thresholds (paid by recipient upon arrival if applicable)

3. European Union Orders (0% Customs Duty)

Orders shipped to Denmark and all 27 European Union member states travel within the EU single customs territory from our Danish company hub (Ringstedgade 82, 4700 Næstved, Denmark). You pay zero cross-border customs duties and zero border clearance surcharges at delivery.

4. United Kingdom Orders: Understanding the Post-Brexit £135 Threshold

Because the United Kingdom operates outside the EU single customs territory, UK customs clearance depends on your parcel's total goods value:

  • Orders up to £135 GBP: Under UK HMRC import rules, consignment values at or below £135 follow standard low-value import clearance rules rather than customs duty tariffs.
  • Orders over £135 GBP: Parcels valued above £135 GBP are assessed by UK Customs (HMRC) upon arrival and are normally subject to standard 20% UK import VAT, any applicable tariff under HS leather furnishing codes, plus the delivering courier's standard customs brokerage fee (collected directly by DHL / UPS / ParcelForce before or at doorstep delivery).

Tip for UK buyers: Ordering in complete chair sets avoids multiple separate brokerage charges, and keeping a reachable mobile phone number on your checkout form ensures DHL or UPS texts your payment link immediately so clearance stays fast.

5. United States, Norway, Switzerland & International Orders

For deliveries outside the EU and UK, shipments clear your country's national customs border on arrival. Any local import VAT, GST, state tax, customs duty, or carrier disbursement fee assessed by your local authorities is the responsibility of the recipient unless explicitly itemized at checkout. Customs inspections may occasionally add 1–3 business days to courier transit.

6. How Non-EU Returns Avoid Duplicate Customs Duties

Should you return an unused standard order within our 14-Day Return & Refund Policy from outside the EU (such as the UK, Norway, Switzerland, or US), clearly state "Returned Goods — E-Commerce Return (No Commercial Value / Re-import)" on both the outer airway bill and commercial proforma invoice sent to:

Deszine Talks (Talk of D Town E-Retail Ltd)
Ringstedgade 82
4700 Næstved, Denmark

If you need your original commercial invoice or an official return receipt to reclaim original import VAT from HMRC or your local tax office, email us and we will gladly send PDF documentation.

7. Questions Before Ordering?

Need a quick delivery quote estimate, custom chair fit check, or commercial invoice copy for customs? Reach our team anytime: